Returns & Exchanges
At Mother Mother, we want you to love your new wardrobe staples, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit wasn't quite right or you've changed your mind, our team is here to ensure a seamless process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Print and Ship
Download your prepaid shipping label from the portal, secure it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing